New Zealand Local Weather Forum
General Category => General Discussion => Topic started by: JennyLeez on May 10, 2012, 11:02:59 AM
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Anyone listening to the talk backs on the Radio this morning will be listening to many complaints coming in from listeners regarding an accusation against Countdown regarding items being labelled as Specials when in reality there is not a price reduction whatsoever.
What is apparent listening to callers on the radio is that this is common practice in some areas from retailers and in particular the Food Industry.
This has been quoted as 'misleading'.
Better words would be cheating or lying. I certainly will be rechecking prices from now on.
Here is an article from Stuff.co.nz regarding the accusation. The Commerce Commission is considering the complaint. I hope if this is a practice within the food industry, it is blown wide open.
Supermarket specials may be investigated (http://www.stuff.co.nz/business/industries/6891872/Supermarket-specials-to-be-investigated)
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The Public Communications Officer emailed the radio station I am listening to.
He stated they have around 6000 specials every week.
'These pricing errors are isolated and a result of human error'
He states ' If a customer finds this has happened, we will refund the product and the customer will get the product for free'
He said this was Countdown's Policy across the board and can be found on their website.
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what I find more shocking is that you listen to talk back radio in the middle of the day :P
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oh funny funny ha ha ::)
You would to if you were sitting here filling in a pivot table with 47 lots of Highs and Lows.
I am patiently waiting for the smart people to come up with a better solution here :)
Then of course behind me I am working on 2 old slow PCs that are driving me nuts with the click and wait scenario.
But the sun is trying to surface so thats a plus :)
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Actually sometimes I have seen specials for things ...say buy 3 and it is" only $4.99!" But if you buy one, it is only $1.60!
::)
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I do a lot of work for several companies in supermarkets. Mainly checking tickets & expiry dates.
There are 3 basic types of tickets
The white "shelf" ticket normally lives there all the time. But if it reprinted when the product is on special, it will reflect the "special" price, not the base price.
The "special" ticket is normally used when product is reduced by price or excess stock to clear. (Someone said on the radio today that she actively removes special tickets that don't seem correct. My pet hate!)
The "One Card" or similar ticket is used when a further supplier discount is applied.
As in the stuff.co.nz article, the consumer should "compare unit pricing – where the price is given per unit of measurement, such as per 100 grams – when comparing products."
But this information is not always printed on the label.
You must also remember, the people who print these tickets are not Rocket Scientists, most of them don't even put the ticket in the correct place.
If in doubt, check the price with customer service.
If they wont help, go higher up the ladder. Don't take "that's the way it is" for an answer.